Support Email
1-866-822-5589
Sometimes things don't go as planned. We want to make it right and set things straight.
Contact us about our products. We want to hear from you!
Products can be purchased through Velocilinx authorized resellers and distributors. Resellers and Distributors can be found in our Where to Buy section.
Please reach out to your preferred reseller or distributor.
Please contact customer service to obtain any order information.
You will be notified via email on the status of your back-ordered product.
FedEx & UPS. Other methods are available upon request.
All Velocilinx peripherals come with a 1 year product warranty against defects in material and workmanship. Subject to the provisions of the disclaimer.
THE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE. VELOCILINX SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. VELOCILINX NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY.
Velocilinx is not responsible for any losses or damage resulting from the use of this product. Velocilinx’s policy is that all products meet the performance criteria stated in the product specifications.
If the product performance criteria specified has failed, however, we will replace the product within the stated warranty period.
We are sorry there is a problem with your product. Please call us for a replacement.
If there is a problem do not return the item to place of purchase.
Call us at 1-866-822-5589
